terms & conditions
No one wants to cancel a fun trip but we understand that life is unpredictable and things do happen. Get Out and Trek's cancellation policy is built to respect everyone involved.
We intentionally try to use local partners that are LGBTQ supporters. These smaller partners don't have the profit margin to absorb last minute cancellations. Out of respect of our partners and you as our member, each trip's tailored cancellation policy provides you the greatest flexibility while protecting our partners.
When you cancel:
If you cancel, for whatever reason you will forfeit your trip's non-refundable security deposit as well as any additional trip payments per the specifications of trip. See your trips specific cancellation policy.
When we cancel:
We will only cancel for the following reasons:
inclement weather: Your safety and security are paramount to us. We will only cancel a trip if the severity of the forecasted weather threatens that safety and security.
When this type of cancellation occurs only the full refundable amount of the trip will be returned to you.
facility closure: If the partner, vendor, facility or business we subcontract with to provide accommodations or trip activities closes, or goes out of business, and no reasonable alternative can be made in time for the trip dates. When this type of cancellation occurs only the full refundable amount of the trip will be returned to you.
insufficient registrations: If we can not reasonably meet our booking obligations to our partners at a minimum of 10 days prior to the trip we reserve the right to cancel a trip.
When this type of cancellation occurs you will be refunded the full refundable amount of the trip including your non-refundable payment.
Should a refund be issued, the original transaction cost reported to your credit card/bank will be adjusted to the new net amount (originial payment amount - refunded amount). You will not see separate line items of the refunded amount(s) appearing on your statement. Rather, to see the refund, review your online credit card activities and see that the original amount charged was adjusted to the new net amount. The adjustment results will be the same, a surplus will be reflected on your credit card. If you are carrying a balance on your card when the adjustment occurs, the credit card company may apply this surplus to your current balance resulting in a lowering of your next monthly credit card payment. Please review your online credit card account to confirm the transaction has been correctly adjusted. If there are any questions please contact us at firstname.lastname@example.org.
All members are strongly advised and encouraged to attain trip insurance to cover:
Purchasing trip insurance prior to any trip is necessary before filing any claim with the insurance provider.
Get Out and Trek strongly recommends purchasing trip insurance.
Waiver & Release:
Members involved in any activities offered by Get Out and Trek, llc may be photographed or videotaped during activities organized by Get Out and Trek, llc. All participants consent to the use of these photographs and/or videos without compensation, on the Get Out and Trek, llc website or in any editorial, promotional or advertising material produced and/or published by Get Out and Trek.
Waiver and Release of Liability
Express assumption of risk: A participant understands and is aware that there are significant risks involved in all aspects of adventure travel. These risks include, but are not limited to: falls which can result in serious injury or death; injury or death due to negligence on the part of the participant, volunteers, staff, or other people around the participant; injury or death due to improper use or failure of equipment; strains and sprains. Participants are aware that any of these above mentioned risks may result in serious injury or death to one's self.
Each participant assumes full responsibility for the risks that he/she is exposing himself/herself to and accepts full responsibility for any injury or death that may result from participation in any activity with, or under direction of Get Out and Trek, llc.
Each participant will refrain from any activity conducted by Get Out and Trek if they have any physical impairments, injuries, or illnesses that will endanger themselves or other participants, volunteers, or staff.
Release: In consideration of the above mentioned risks and hazards and in consideration of the fact of registration for any event participants, volunteers, and staff are willingly and voluntarily participating in the activities offered by Get Out and Trek, llc hereby release Get Out and Trek, their principals, agents, employees, and volunteers from any and all liability, claims, demands, actions or rights of action, which are related to, arise out of, or are in any way connected with participation in any activity, including those allegedly attributed to the negligent acts or omissions of the above mentioned parties. This agreement shall be binding upon each participant, successors, representatives, heirs, executors, assigns, or transferees. If any portion of this agreement is held invalid, each participant agrees that the remainder of the agreement shall remain in full legal force and effect.
Indemnification: The participant recognizes that there is risk involved in the types of activities offered by Get Out and Trek, llc. Therefore the participant accepts financial responsibility for any injury that the participant may cause either to himself/herself or to any other participant due to his/her negligence. Should the above mentioned parties, or anyone acting on their behalf, be required to incur attorney’s fees and costs to enforce this agreement, each participant agrees to reimburse them for such fees and costs. Each participant further agrees to indemnify and hold harmless Get Out and Trek, llc, their principals, agents, employees, and volunteers from liability for the injury or death of any person(s) and damage to property that may result from their negligent or intentional act or omission while participating in activities offered by Get Out and Trek, llc.